MEMBERSHIP TERMS CONDITIONS AT SAYES PERFORMANCE CENTER
§ 1. Membership
Membership in Sayes Performance Center is personal. The minimum age to sign a membership agreement via direct debit is 18 years. For trainees under the age of 18, a guardian is required to sign a membership agreement on their behalf. For younger people, the following applies;
11-12 years
From the age of 11, you are welcome to sign up for membership with us. This takes place together with a guardian who is responsible for them following Sayes Performance Center guidelines. All training takes place in the company of a guardian, who has his own membership with us, where the guardian is responsible for the training being done safely. We recommend that the young person books a gym introduction session with any of our coaches to minimize the risk of injury and train in a safe way. Should any of the above points not be followed/abused, Sayes Performance Center guidelines has the right to terminate the young person’s subscription with immediate effect.
13-15 years
From the age of 13, you are welcome to visit our gyms unaccompanied by a guardian. It is the guardian’s responsibility to ensure that the young person knows about and follows the Sayes Performance Center guidelines. We recommend that the young person book a gym introduction session with us to minimize the risk of injury and train in a safe way. Should any of the above points not be followed/abused, Sayes Performance Center has the right to terminate the young person’s subscription with immediate effect.
Infants
You who wish to visit our facilities in the company of an infant may visit us during the day, until 3:00 p.m. The child must always sit/lie in their pram or baby seat, this is for the child’s safety. The guardian has full responsibility for the child during the stay at Sayes Performance Center . Local deviations may occur.
Sayes Performance Center members must always register by signing in using their membership key card. Members are obliged to always carry their membership key card with them during their stay at Sayes Performance Center, even during training, so that this can be shown during any checks. If you do not bring your membership key card, inform any of our administrators about it. Entry without a membership card also requires presentation of valid identification. In case of loss of membership key card or if it is damaged so that it becomes unusable, this must be reported immediately to the reception, who will then issue a new key card for free. The member is obliged to notify Sayes Performance immediately in the event of a change in name, address, telephone number and other provided information. All correspondence from Sayes Performance goes to the registered address, your e-mail address or mobile number.
If you choose to buy membership With Sayes Performance in Oxie, an agreement is then entered into with:
Company name: Sayes Performance AB
Organization number: 559450-7054
Telephone number: 072 333 8787
Postal address: Dag Hammarskjölds Torg 2, 211 18 Malmö
§ 2. Payment
The agreed price assumes that payment takes place in the agreed manner.
Payment via direct debit
All membership fees are paid monthly in advance. Direct debit withdrawals take place at the end of each month (between the 25th and 31st day of the month). The direct debit agreement applies indefinitely and until the agreement is terminated by either party. Sayes Performance AB reserves the right to charge interest according to law, administrative fees, reminder fees and collection costs in case of late or non-payment. Company agreements and any discounts paid via direct debit are automatically price-adjusted after the mandatory 3-month period to the current regular price. Discounted agreements can be extended if the member presents a valid reason for the discount no later than 10 days before the 3-months period has expired. Company agreements are extended by 3 months at a time.
The price of the youth card is adjusted to the current senior price 1 month after the youth turns 18 years of age. The payer agrees that payment may be made by withdrawal from the specified account, at the request of the specified recipient on a certain day (the due date), via direct debit.
EXTRA INFORMATION ON AUTOGIRO ALLOWANCE
Consent to payment via Autogiro
The undersigned (the “Payer”), agrees that payment may be made by withdrawal from the specified account or an account specified later by the payer, at the request of the specified payee for payment to him on a certain day (“Due Date”) via Autogiro. The payer consents to the processing of personal data provided in this consent by the Payer’s payment service provider, the payee, the payee’s payment service provider and Bankgirocentralen BGC AB for administration of the service. Personal data controllers for this personal data processing are the Payer’s payment service provider, the payee and the payee’s payment service provider. The payer can request access to or correction of the personal data at any time by contacting the payer’s payment service provider. Additional information about the processing of personal data in connection with payments can be found in the terms of the account and in the agreement with the payee. The payer can withdraw their consent at any time, which results in the service being terminated in its entirety. However, this does not mean that the payer’s contract with the payee is terminated.
Description
Generally
Direct debit is a payment service which means that payments are made from the Payer’s account at the initiative of the payee. In order for the Payer to be able to pay via Autogiro, the Payer must give his consent to the payee that he may initiate payments from the Payer’s account. In addition, the Payer’s payment service provider (e.g. bank or payment institution) must approve that the account can be used for Autogiro and the payee must approve the Payer as a user of Autogiro. The Payer’s payment service provider is not obliged to test the authorization of or notify the Payer in advance of requested withdrawals. Withdrawals are charged to the Payer’s account according to the rules applicable at the Payer’s payment service provider. The Payer receives notification of withdrawals from his payment service provider. The consent can be transferred at the Payer’s request to another account with the payment service provider or to an account with another payment service provider. The payer must immediately notify the payee of this.
Definition of bank day
Bank day means all days except Saturday, Sunday, Midsummer Eve, Christmas Eve or New Year’s Eve or other public holiday.
Payment information
The payer will be notified by the payee of the amount, due date and method of payment no later than eight banking days before the Due Date. This can be announced before each individual Due Date or at one time regarding several future Due Dates. If the notification refers to several future Due Dates, the notification must be submitted no later than eight banking days before the first Due Date. However, this does not apply to cases where the Payer has approved the withdrawal in connection with the purchase or order of goods or services. In such a case, the Payer receives notification from the payee about the amount, due date and method of payment in connection with the purchase and/or order. By signing this consent, the Payer gives his consent for payments covered by the payee’s notification according to this point to be carried out.
Coverage must be available on the account
The payer must ensure that coverage is available on the account no later than 00:01 on the due date. If the Payer does not have coverage on the account on the due date, this may mean that payments will not be made. If there is no coverage for payment on the due date, the payee may make additional withdrawal attempts during the coming banking days. The payer can, on request, receive information from the payee about the number of withdrawal attempts.
Stop payment (revocation of payment order)
The payer may stop a payment by contacting either the payee no later than two (2) banking days before the Due Date or their payment service provider no later than the banking day before the Due Date at the time specified by the payment service provider. If the Payer stops a payment as described above, this means that the current payment is stopped on a single occasion. If the Payer wants all future payments initiated by the payee to be stopped, the payer must revoke the consent.
Period of validity of the consent, revocation
The consent is valid until further notice. The payer has the right to withdraw consent at any time by contacting the payee or their payment service provider. In order to stop payments that have not yet been completed, the notice of revocation of consent must be received by the payee no later than five (5) banking days before the Due Date, alternatively by the payer’s payment service provider no later than the banking day before the Due Date at the time specified by the payment service provider.
The right of the payee and the payer’s payment service provider to terminate the connection to Autogiro
The payee has the right to terminate the Payer’s connection to Autogiro thirty (30) days after the payee notifies the Payer thereof. However, the payee has the right to immediately terminate the Payer’s connection to Autogiro if the Payer has repeatedly not had sufficient account balance on the Due Date or if the account to which the consent refers is closed or if the payee considers that the Payer should not participate in Autogiro for another reason. The Payer’s payment service provider has the right to terminate the Payer’s connection to Autogiro in accordance with the conditions that apply between the Payer’s payment service provider and the payer.
Bankgirocentralen, BGC AB
BGC AB is tasked with handling the direct debit routine on behalf of the bank. The payer therefore agrees that data from the bank’s register about the account’s address may be co-processed with the Bankgirocentralen’s data into an address register.
Payment via invoice
When paying via invoice, a credit period of ten days applies. Age limit for invoice payment is 18 years. Sayes Performance AB reserves the right to charge interest according to law, administrative fees, reminder fees and collection costs in case of late or non-payment.
§ 3. Agreement period and termination
All agreements have a mandatory notice period of 1 month (deviations may occur, e.g. in the case of agreements with a binding period). Sayes Performance AB recommends that termination takes place at Sayes Performance Center, alternatively by phone or email.
§ 4. Freezing and transfer of membership agreements
Direct debit members can freeze their card twice a year, for a maximum of 3 months. Freezing can only be done for whole months and payment-free months can only be equal to calendar months. Longer freezing of the membership agreement is possible in case of long-term sick leave, work/study abroad or pregnancy. Medical certificate or work certificate is required. In these cases, the membership agreement can be frozen for a minimum of 1 month and a maximum of 12 months per calendar year. After the freezing period has expired, the membership agreement is automatically activated. Cash agreements and certain promotional cards cannot be frozen. Freezing cannot be combined with notice period. Transfer of the membership card can be done twice on an annual card. Transfer can only take place during the binding period. The taking over member must accept the club’s terms and conditions in writing and be approved by Sayes Performance AB.
§ 5. Price changes
The monthly agreement via direct debit is protected against all kinds of increases during the binding period of 3 months. After that, a price increase may occur. Any price increase is notified to the member at least 30 days before it takes effect. The member will thus be given the opportunity to withdraw from the agreement. If a member withdraws from the agreement due to a price change or changes in the business that are to the detriment of the member and no alternative option is given, any amount deposited will be refunded.
§ 6. State of health
Members and other guests are themselves responsible for ensuring that their state of health is such that they can participate in Sayes Performance activities without risk.
§ 7. Rules of well-being and training regulations
Members are always expected to behave in a way that does not disturb other members or staff. The premises are intended for exercise-related activities. It is the member’s responsibility to follow the comfort rules and rules for the use of equipment that are announced, in writing or orally. Suspension may occur if immediate correction does not take place. Members may not conduct competing activities or their own activities on our premises. This leads to suspension and possibly legal penalties. Alcohol is prohibited in our training facilities. Training during unmanned hours can only take place where you have a valid membership. Guest training at our performance center can only take place when the locality is staffed.
Clothes such as jackets, work clothes or jeans are not suitable training clothes, please respect this.
§ 8. Doping
Sayes Performance Center has zero tolerance regarding the use of doping-classified preparations. Sayes Performance Center therefore distances itself from doping and allows unannounced doping controls. In case of use of doping preparations, the member may be suspended with immediate effect if immediate correction is not made. Everything according to the doping act (1991:1969) and SFS (1999:44).
§ 9. Practical changes
Sayes Performance Center reserves the right to make minor changes regarding opening hours, renewal of equipment and schedule planning for group training. Sayes Performance Center reserves the right to close certain parts of the gym/group training activities/changing rooms etc. in case of minor renovation – repair, maintenance and service work. Changes will be notified to the member in good time. Members are given the right to freeze their membership during the current period. If a member withdraws from the agreement due to changes in the business that are to the detriment of the member and no alternative option is given, any amount deposited will be refunded.
§ 10. Personal data (GDPR)
Member data is processed in accordance with the Data Protection Regulation (GDPR). If you, as a registered user, would like information about what data is processed by Sayes Performance Center, this will be communicated by Sayes Performance Center. Registrants can request correction of incorrect information. The registrant has the right to contact Sayes Performance Center and ask that the data relating to him or her be deleted. Unless the data is necessary to fulfill agreements or other statutory obligations. If a gross violation of our well-being rules is committed, the member may be permanently blocked, this means that we will save the necessary data in a closed system.
Children under the age of 16 need their guardian’s consent to be registered as members of Sayes Performance Center.
You may directly or indirectly provide us with information about yourself in a number of different ways, such as when you sign up for a membership, when you choose to shop at our checkout, when you contact us, when you use our website, or any another of Sayes Performance Center’s services where you provide personal data. This can be:
• Personal and contact information – name, date of birth, social security number, billing and delivery address, email address, mobile phone number, etc. •
Payment information – invoice information, bank account number, etc.
• Information about goods/services – details regarding the goods/ services you have purchased.
• Historical information – your purchases and your payment history.
• Information about how you interact with Sayes Performance Center – how you use our services, how you left the service, any automatic mailings from NW.
• Device information – e.g. IP address, and digital footprints when you move around our website.
The information you provide us, as well as information about the goods/services, is generally necessary to enter into a contractual relationship with us, while the other information we collect is generally necessary for other purposes. Read more about this in our Data Protection Policy .
§ 11. Call out costs
The member undertakes through his membership to leave the premises at the time specified as closing time. In the event of a stay in an unmanned premises after closing time, the member will be charged for the call-out cost.
§ 12. Identification
The direct debit agreement requires a Swedish social security number, a Swedish account number and a valid Swedish ID card. For any discounts, a certificate is required that confirms that the member is entitled to Sayes Performance discounts. The discount only applies when signing a key card and against regular prices.
§ 13. Right of withdrawal when buying on the internet
According to the Distance Contracts Act, you as a private person have the right to cancel your purchase within 14 days of receipt. If you regret your purchase, please contact our customer service, either during telephone hours, visit Sayes Performance Center. The Swedish Consumer Agency has produced a cancellation form that can be found on their website www.konsumentverket.se which you can use if you wish. In the event of a complaint, please contact our customer service, either during telephone hours, via email or visit Sayes Performance Center. Reimbursement is made without delay and no later than 14 days after the consumer’s notification that the contract has been withdrawn.
§ 14. Complaints
In cases where our service does not correspond to the content of the agreement, the customer has the right to complain up to 6 months from purchase. Complaints can, for example, be made in cases where our service has been affected by major location changes or relocation, significant changes in the range of activities and equipment assortment or in the event of possible errors and deficiencies that do not correspond to what was promised in the agreement. If the buyer does not complain within 6 months of receiving the service, the right to invoke the error is lost. Law (2005:62).
